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Back to FAQ's

What are the phone rates beyond the free minutes?

If you exceed the initial free minutes during any given month, the phone rates are at a flat 7.5¢ per minute. Some callers to the toll-free line may generate multiple billable requests concurrently during the same call, such as an inbound caller who may play your pre-recorded voice information, requests faxed information, or requests call forwarding using Softmarkit's direct connection feature. Some calls may result in a simultaneous inbound call charge along with an outbound charge. However, the average call usually does not exceed 1 minute.